Pricing
Transparent pricing, written down before we start.
Indicative ranges below; a written proposal fixes the exact figure for your scope. All prices in EUR, exclusive of VAT, invoiced by USN Ltd. (Malta) and payable by bank transfer or card.
Audit & Roadmap
A two-week review of your store, channels, systems and processes, with a written prioritised roadmap. Credited against your first retainer month if you proceed.
- Store, channel & stack audit
- Interviews with your team
- Unit-economics review
- Prioritised 12-month roadmap
- Presentation to management
Managed Operations
Your online store run day to day by a named team: catalogue, orders, customer care, promotions and reporting.
- Named engagement manager
- Documented SOPs you own
- Business-hours coverage Mon–Fri
- Weekly status & monthly KPI review
- Add technology, growth or channels as modules
Full-Service Partner
Operations, technology, growth and multichannel sales managed as one programme with a single P&L view.
- Everything in Managed Operations
- Growth & paid media management
- Multichannel sales management
- Technical support SLA
- Quarterly strategy review with the founder
By service line
Indicative pricing per service line.
| Service | Model | Indicative price | Notes |
|---|---|---|---|
| E-commerce Operations Management | Monthly retainer | from €2,500 / month | Scoped on order volume, catalogue size, channels and languages. Minimum term 3 months, then monthly rolling with 30 days’ notice. |
| Technology & Integrations | Fixed-price project or monthly support | projects from €8,000 · support from €900 / month | Projects are quoted after discovery with milestones; 40% deposit, balance on milestones. Support is monthly rolling. |
| Growth & Performance | Monthly retainer | from €1,800 / month | Media budgets are paid by you directly to the advertising platforms and are never invoiced by USN. Minimum term 3 months. |
| Multichannel Sales Management | Monthly retainer (+ optional performance component) | from €1,500 / month per channel group | Performance components, where agreed, are calculated on channel revenue and detailed in the proposal. |
All prices in EUR, exclusive of VAT. Indicative ranges current as of November 2026; the price for your engagement is fixed in the written proposal.
Billing questions
Payment terms, VAT and refunds.
Are these the final prices?
What is the minimum commitment?
How do I pay?
Is VAT included?
What happens to advertising budgets?
Can I get a refund?
Want an exact figure?
Tell us about your store and channels. You will receive a written proposal with a fixed price within five business days of the discovery call.